Electricians FAQs for Melbourne, VIC
By topic
Questions people ask before they call
What we do
What electrical services do you provide?
We do domestic and commercial electrical work. That covers repairs, circuit breaker replacement, switches, outlets, lighting, appliance installation, switchboard upgrades, safety inspections, car chargers, renovations and new builds. The services page lists each one.
What happens when I call?
You describe what is going on: which room, what the power was doing, and whether a breaker has tripped. We ask a few questions and tell you what we think it is and what the next step is. If it is urgent, we say so and deal with that first.
Do you do emergency callouts at any hour?
Yes. We answer the phone at any hour, every day, and emergency callouts run at any hour too. If something smells hot, a switch is sparking or the power will not come back, call rather than send a message.
Do you handle new builds and renovations?
Yes. For a new build we work through the electrical from the switchboard out, including power points, lighting and cabling for appliances, data and security. For a renovation we work around what is already in the walls, and we coordinate with the builder where there is one.
The electrical side
Can you upgrade the switchboard in my older home?
Yes. Older switchboards often struggle with the load of modern appliances and can be a safety risk. We open the board, look at what is there and tell you what needs replacing, whether that is a few breakers or the whole board.
How often should I have an electrical inspection?
About every 5 years for a standard home. Have one sooner when you are buying a property, when the home has outdated wiring, or when breakers trip often. We check the wiring, the switchboard and the circuit breakers, and you get a plain report with recommendations.
Can you install an electric car charger?
Yes. We start with a consultation on your property's electrical system to decide where the charger should go and what suits your car. If the switchboard or wiring needs work to carry it, we do that as part of the job, then test the charger and show you how it works.
Do you install and replace lights?
Yes, inside and out. That includes downlights, pendants, wall lights, LED upgrades, and outdoor and garden lighting. We can also fit switches and dimmers to go with them.
Working with us
Can you add or replace outlets and switches?
Yes. We fit new outlets where you need them, swap worn or faulty ones, and replace switches. If an outlet keeps failing, we check the circuit behind it rather than just changing the faceplate.
Do you connect ovens, dishwashers and other appliances?
Yes. That includes ovens, cooktops, rangehoods, dishwashers, washing machines and dryers. Some need their own circuit or a hardwired connection, and we set that up and test it. We can take the old appliance away on request.
What should I send with an enquiry?
Photos help. A shot of the switchboard with the cover open (only if you can do it safely), the faulty fitting, or the room where you want the work done. Add a line on what happened just before it stopped.
Which areas do you cover, and what if my suburb is not listed?
We work across Melbourne and the surrounding areas: the south-east, Casey and Cardinia, plus Box Hill, Hampton and South Yarra. The service areas page lists the places we work most often. If yours is not there, call and tell us the suburb, because the list is not a boundary.
Still not sure
Ask Us Your Melbourne Electrical Question
Describe what is going on and we will tell you what we think it is and what happens next.
0432 167 19624 hours a day, 7 days a week
Not urgent? Send us the job instead